Utilities
The energy industry is in the middle of liberalisation and the dominant theme at the moment in the energy providers industry in Europe is unbundling. This advanced responsibility from the EU to separate networking from the other activities of the energy providers should prevent disproportionately high costs for using electricity and gas networks, which in turn will make it more difficult for suppliers without networks to sell electricity. A lot of effort, little benefit: However the European energy industry is fearful as a result of the unbundling.
Direct consequences present themselves for the energy providers out of the regulations on bookkeeping, information, organizational and legal unbundling. The separation required of the manufacturing, network and selling business offers companies an opportunity for a detailed reorganization of previously integrated business processes. As a result, internal company transparency increases as well as process efficiency.
Competitive advantages are created as well by means of value-based customer relationship management and also results orientated portfolio management. The necessary customer and network information is prepared by means of a modern and consistently up to date information platform.
Companies can limit future costs with the creation of Shared Service Centers. Here in particular, the centralisation of the supporting processes, like e.g. billing provides a solution.
Selected customers in the utilities sector
| various countries | OMV-Petrom |
| Austria | Energie AG
Vienna Energy |
| Bulgaria | EON Bulgarien |
| Czech Republic | Prazska energ. |
| Hungary | Fejérviz |
| Macedonia | Elektrani - Macedonia- production of electricity
EVN Macedonia- distribution of electricity
MEPSO AD– transport of electricity |
| Poland | Alstom Power
J&S Energy (Mercuria Energy Group)
LOTOS Group
OMD
ZKE (Zamojska Korporacja Energetyczna) |
| Romania | Electrica
Romgaz
Transgaz
Transelectrica |
| Russia | Retek |
| Serbia | Electric Power Distribution Belgrade
Electric Power Industry of Serbia
LUKOIL
OMV
Serbian oil industry (NIS)
|
| Slovakia | Martinská teplárenská (heating plant in Martin)
MESSER TATRAGAS (MESSER Germany)
Progas (Progas Germany)
Slovenské elektrárne (E-on Italy)
SSE (EdF France)
Transpetrol
Východoslovenská energetika (RWE Germany)
Východoslovenská vodárenská spoločnosť (Water-station company in Košice)
Západoslovenská vodárenská spoločnosť (Water-station company in Bratislava)
Žilinská teplárenská (heating plant in Žilina)
Zvolenská teplárenská (heating plant in Zvolen)
|
| Turkey | BP
General Electric |
| Ukraine | KharkovOblEnergo
Lukoil-Ukraine
OdessaOblEnergo
UkrGazDobycha
ZhitomirOblEnergo |
